At Soulrise, I value every client and am committed to listening and seeking fair and quick solutions for any issues that arise.
If you have a complaint, please contact me first:
📧 info@soulrise.pt
📞 [phone]
🏠 Zurich, Switzerland
Whenever possible, I try to resolve matters amicably and directly.
If that’s not enough:
In the European Union / Portugal, you also have the option to submit your complaint through the Electronic Complaints Book, as provided by Law No. 144/2015.
In Switzerland, you can turn to the official consumer mediation services of your canton, which offer impartial support and help find amicable solutions.
Lurdes