Your privacy matters a lot to Soulrise. This document explains how your personal data is collected, used, and protected, in line with Swiss law (Federal Act on Data Protection – FADP, 2023) and the European Union’s General Data Protection Regulation (GDPR).
1. Identity and Contact of the Controller
The data controller is:
Soulrise – Maria Lurdes Silva Dias
📧 Email: info@soulrise.pt
📞 Phone: xxxxxxxxxxx
🏠 Address: Zurich, Switzerland
If you have questions about how we handle your data, you can contact us anytime using the details above.
2. Data We Collect
We may collect and process the following categories of personal data:
- Contact details: name, email, phone.
- Data provided in contact forms or session bookings.
- Payment data (only what’s needed to process transactions, via secure external providers).
- Technical data: IP address, browser type, device information, and cookies.
3. Purposes of Processing
We use the data collected to:
- Respond to contact requests and schedule sessions.
- Process payments and manage course registrations.
- Send you relevant information about services, if you give your consent.
- Improve the website experience and ensure its security.
4. Legal Bases
We process personal data based on:
- Your consent.
- Performance of a contract (e.g., scheduling a session).
- Compliance with legal obligations.
- Legitimate interest in improving services and communication.
5. Data Sharing
We never sell or trade your personal data.
It may be shared only with:
- Website hosting and maintenance providers (in Portugal).
- Payment service providers (e.g., MB Way, PayPal, banks).
- Email marketing or scheduling platforms, where applicable.
If there’s any international transfer of data (e.g., servers outside Switzerland/EU), adequate protection will be ensured in accordance with applicable laws.
6. Retention Period
We keep data only for as long as needed to achieve the purposes above, or for the period required by law.
- Contact data: until the request is resolved or 2 years after the last contact.
- Transaction data: for the statutory accounting and tax retention period.
- Cookie data: as defined in the cookie policy.
7. Your Rights
As the data subject, you have the right to:
- Access, rectify, or update your data.
- Request erasure (“right to be forgotten”).
- Object to processing or request restriction.
- Request data portability.
- Withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise your rights, send a request to info@soulrise.pt.
8. Data Security
We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, or improper disclosure.
9. Cookies
This website uses cookies to improve your experience, analyze traffic, and personalize content. You can configure or disable cookies directly in your browser.
10. Complaints
If you have any complaint related to the processing of your personal data:
- You can contact us directly at info@soulrise.pt.
- In Switzerland, you can contact the Federal Data Protection and Information Commissioner (FDPIC).
- In the European Union, you can lodge a complaint with the supervisory authority in your country of residence (in Portugal: Comissão Nacional de Proteção de Dados – CNPD).
11. Changes to This Policy
Soulrise reserves the right to update this Privacy Policy at any time. The current version will always be published on this website, with the date of the last update.
Last updated: 2025-10-03